Melbourne Heart FC

6th June, 2011

Dear David,

Re: Shared Service Solutions

Melbourne Heart FC engaged Shared Service Solutions in 2010 to help guide the Club through its first ever membership campaign.

With previous experience in the Hyundai A-League, in addition to the AFL and NRL, David Friend and his team provided us with the guidance and knowledge necessary to establish a sound platform for the future.

Shared Service Solutions enabled us to establish ourselves within the Melbourne sporting marketplace, establishing a comprehensive membership program as placed the necessary structures in place to help us achieve our goals.

Shared Service Solutions enabled us to establish ourselves within the Melbourne sporting marketplace, establishing a comprehensive membership program as placed the necessary structures in place to help us achieve our goals.

Shared Service Solutions is also acutely aware the membership is the lifeblood of any sporting club, and as such, has assisted us in building a relationship with our supporters which is undeniably unique.

Through our relationship with Shared Service Solutions, we were able to draw upon David Friend’s significant expertise, which during our foundation year as a football club was to prove invaluable.

This enabled us achieve a membership total placing us in the upper echelon of Hyundai A-League clubs, a strong achievement given the Club’s relative infancy.

We highly recommend Shared Service Solutions to any organisation seeking to establish or take their membership operations to the next step.

 

Yours in football,

Chief Executive Officer

Scott Munn